Centrex Decommission & VoIP Migration
Orchestrated the migration of 5,784 legacy analog lines to VoIP/fiber infrastructure ahead of FCC compliance deadlines
$2.5M BudgetNational SaaS Deployment: Behavioral Health
Delivered SaaS implementations for 80+ school districts nationwide, expanding access to mental health services and achieved a 70+ NPS
$2M BudgetGrant Distribution System
Engineered Agentic AI workflows to automate $150,000 in grant disbursements, reducing manual processing time by 50% across cross-functional teams
Enterprise Surveillance Infrastructure Upgrade
Led the hardware modernization of a 20-petabyte camera storage environment, migrating 6,000+ campus-wide feeds to new storage hardware and produced network topology documentation
$2M BudgetDevelopmental Evaluation
Partnered with a foundation focused on family well-being to design an intergenerational engagement strategy, uniting multi-generational stakeholders through developmental evaluation to inform philanthropic goals
$100K BudgetNational Health Equity Research Evaluation
Partnered with a national healthcare foundation for a multi-phase bundled evaluation, integrating culturally responsive and equitable frameworks to assess the collective impact of 3 nationwide health equity initiatives involving 4 partner organizations
Equitable Financial Aid & Success Coaching
Designed an equitable scholarship framework and coaching model, increasing student retention by 17% and defined objective processes for review of 12,000 scholarship applications
M365 Enterprise License Governance
Scaled M365 license assignments for 85,000 students, staff, and faculty with user personas, automating lifecycle management via IAM and Grouper integrations
State-Wide Technical Assistance Program
Coordinated the delivery of 5 workshops and 100+ hours of technical assistance for a state-wide youth leadership program, leveraging synchronous feedback loops to reduce meeting volume by 60%
$100K BudgetIdentity & Access Management (IAM) Implementation
Automated identity provisioning for 30+ applications, eliminating credential-sharing risks, and launched an IT service desk that reduced response times by 48 hours
Qualitative Research: Faces of Learning
Supervised a 10-person research team to capture student narratives through photovoice, with 100% data compliance for a curated exhibition presented to 20+ university stakeholders
$30K BudgetConference Room Technology Refresh
Spearheaded a cost-benefit analysis and Proof of Concept to replace legacy PEXIP infrastructure, resulting in standardized deployment of hybrid conferencing solutions across 154 campus and clinical rooms
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