Portfolio
Summary
Certified Project Manager and Project Management Office Practitioner with 5 years of experience in agile and hybrid project management, specializing in process optimization and stakeholder engagement. Delivered 25+ projects with a cumulative budget of $4M+ achieving 90% on-time and within-budget delivery supporting remote, hybrid, and in-person teams. Servant leader of cross-functional teams partnering with 2,000 customers and stakeholders nationwide.
Non-Profit
Project: Grant Management System
Methodology: Scrum
Project Team Size: 5 Full-Time Staff
Project Budget: $150,000
Timeline: 7 Months
Impact: I spearheaded the automation of grantee onboarding and annual grant disbursement for 100+ grantee universities, streamlining nonprofit operations and increasing efficiency across the organization.
Integrated HubSpot, Monday.com, Ramp, PandaDocs, and Zapier with cross-functional workflows, reducing payment processing time by 50%
Automated partner onboarding in HubSpot with 5+ workflows integrating Slack, Gmail, and Google Sheets
Facilitated retrospectives and documented lessons learned, developing standard operating procedures per software integration
Project: Okta Single Sign-On (SSO) Deployment
Methodology: Scrumban
Team Size: 2 Full-Time Staff and 2 SaaS Vendors
Project Budget: N/A
Timeline: 6 Months
Impact: I led IT projects that enhanced organizational security and support services while elevating IT's role in organization-wide operations.
Deployed Okta SSO for 14 full-time employees and 30+ applications, eliminating shared password documents
Designed and implemented an IT ticketing system using Monday.com, reducing response times by 2 days
SaaS
Start-Up
Project: Mental Health Care Coordination
Methodology: Waterfall
Project Team Size: 8 Full-Time Staff
Project Budget: $10,000 to $75,000 per contract
Timeline: 6 months - 1 year per contract
Impact: I spearheaded the implementation of a software as a service (SaaS) mental health care coordination product, working with 80+ school districts and nonprofit organizations nationwide, achieving an NPS of 70+.
Led customer training for district staff, K-12 administrations, and licensed medical personnel
Resolved 10+ weekly inquiries, ensuring HIPAA and FERPA compliance
Designed and deployed 12+ HubSpot workflows, cutting onboarding and implementation time by 3 days
Higher Education
Project: Financial Aid & Success Coaching
Methodology: Hybrid: Waterfall + Scrum
Project Team Size: 6 Full -Time Staff
Project Budget: $500,000
Timeline: 1 Year
Impact: I researched, designed, and implemented equitable scholarship administration and a success coaching framework, improving student outcomes and increasing student retention by 17%.
Using Asana, created dashboards to track milestones, staff workload, and $6,000 department budget
Led review of 12,000 scholarship applications awarding privately funded scholarships to 175+ undergraduate students
Coached 250+ early talent candidates, with 85% securing employment
Project: Qualitative Research
Methodology: Waterfall → Hybrid: Waterfall + Scrumban
Project Team Size: 7 Part-Time Staff and 3 Full -Time Staff
Project Budget: $30,000
Timeline: 1 Year
Impact: I led a team of 7 research assistants in conducting qualitative research using photovoice and transitioned to a hybrid project management approach minimizing COVID-19 disruptions.
Maintained 100% data compliance with weekly audits and early corrective efforts
Collaborated with marketing transforming findings into a student-curated exhibition — take a look!
Completed monthly stakeholder analysis, maintaining a power/interest grid of 20+ university administrators and contractors, ensuring alignment and buy-in
Philanthropy
Project: Developmental Evaluation
Methodology: Agile - Iterative
Project Team Size: 2 Full-Time Staff
Project Budget: $160,000
Timeline: 2 Years, In Progress
Impact: I combined developmental evaluation and project management frameworks to support a Foundation in designing an intergenerational engagement strategy with community organizations, strengthening collaboration between youth and adults.
Create work breakdown structures and workflows in Asana for deliverables keeping project on-time
Planned and prepared quality control checkpoints for report branding and digital accessibility
Facilitate internal team meetings and coordinate biweekly client check-ins to align on project scope, progress, and feedback
Project: Technical Assistance (TA)
Methodology: Waterfall
Project Team Size: 5 Full-Time Staff
Project Budget: $65,000
Timeline: 9 Months, In Progress
Impact: I orchestrated end-to-end delivery of 5 workshops and 100+ hours of follow-up technical assistance sessions for grantees of a state-wide program focused on youth leadership and civic engagement in communities affected by substance use.
Developed and maintained TA session tracker supporting timely TA confirmations and reminders
Led asynchronous feedback loops resulting in a 60% reduction in the number of meetings
Prepared and implemented quality control checkpoints for workshop and TA session materials for digital accessibility
